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Flood Claim

A flood is an overwhelming experience. Taking quick action will help you regain control of your business even in your most troublesome of times. The following steps cover what to do in the event of a flood claim.

  • Contact Henderson Brothers to report your claim loss. If it is after hours, contact our 24/7 Claims at 412-261-1842 and press “1.” A Henderson Brothers claims employee will work with you to see if a restoration company should be dispatched to your home or business to assist.
  • Separate your property into damaged property and undamaged property. Do not throw anything away before the adjuster has seen it, unless local law requires you to. In this case, take photos of the property before disposing of it and keep samples for the adjuster to see.
  • Make a list of damaged contents. List the quantity of each item, description, brand name, where purchased, its cost, model and serial number, and your estimate of the loss amount. Attach your bills, receipts, photos and any other documentation.
  • List areas of structural damage. Look over the property and make a list of any areas of structural damage that you want to point out to the insurance adjuster.